Faculty Support

Update - System issues: Please see the email sent by ITS for more information.

 

24/7 Support via Instructure.com

While in Canvas, click on the Global Navigation > (?) Help button. There you will find a 24/7 phone number and chat option with Canvas Instructure. This resource is available until the end of Fall 2020, while we migrate to Canvas. 

On Campus Support via the CTLT

Monday - Friday, 8am - 5pm, the CTLT provides Canvas support via online resources, workshops, face-to-face consultations, synchronous video consultations, email - canvassupport@calpoly.edu support.

Accessibility

As part of our commitment to excellence through diversity and inclusion, Cal Poly strives to ensure that campus communication and information technology is accessible to its student, employee, and community audiences. More information can be found on the WAS site.

Canvas Support Resources

Canvas Guides & Support
Canvas Community
SpeedGrader Video
Assignment Overview Video
Peer Review Overview Video
Gradebook Overview Video
Group Collaboration Video