If you cannot log into the Portal (my.calpoly.edu) / Canvas, please contact the Service Desk at firstname.lastname@example.org or call them at 805-756-7000.
24/7 Support via Instructure.com (Canvas)
While in Canvas, click on the Global Navigation > (?) Help button. There you will find a 24/7 phone number and Chat option with Canvas - Instructure.
Report a Problem - with Canvas - Instructure
Cal Poly Canvas Support - On Campus Support via the CTLT
Monday - Friday, 8am - 5pm, the CTLT - Cal Poly Canvas Support provides Canvas support via online resources, workshops, synchronous video consultations, and email - email@example.com.
As part of our commitment to excellence through diversity and inclusion, Cal Poly strives to ensure that campus communication and information technology is accessible to its student, employee, and community audiences. More information can be found on the our Accessibility and the WAS site.
Canvas Support Resources
Canvas Guides & Support
Assignment Overview Video
Peer Review Overview Video
Gradebook Overview Video
Group Collaboration Video