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How to use Respondus LockDown Browser & Monitor

Support   |  Training   |  System Requirements   |  DRC Students Needs  |  Student How To


NOTE: As of July 18, 2020 - New Quizzes have been added to LockDown Brower tools. 

Classic OR New Quiz Settings for LockDown Browser

Your students will access LockDown Browser differently depending on the Quiz type you use. 

Faculty can see the icon difference when they create the quiz.
Unfortunately, students don't - they just see the rocket ship filled in for both Classic and New.
Tell your students which version of the quiz you are using. 

Classic vs New Quiz icon

Classic Quizzes: 

New Quizzes: 

  • When LockDown browser is enabled, however, the student workflow has been simplified where students begin using Canvas in their regular browser and LockDown browser will automatically launch when the exam begins. 
  • Respondus New Quiz Quick Start Guide
  • The following system versions are recommended for accessing LockDown Browser with New Quizzes: Mac 2.0.6.06, Windows 2.0.6.07, and iPad 8.2.

System Requirements

The following system versions are recommended for accessing LockDown Browser:

  • Mac 2.0.6.06
  • Windows 2.0.6.07
  • iPad 8.2

Before you start - Your students will need:

  • They need a computer (not phone or IOS device like Chromebook).
  • They will need reliable internet.
  • They will need a web camera.
  • Antivirus or security software can prevent students from installing downloaded software.
  • Some students may not have admin access to the computer they are using to install software. 

Be aware that if the student has family or roommates living with them, there may be "false positives".   

If your students do NOT have the tools, you will need to provide accommodations. Students can also receive technical resources either by their departments or https://techrentals.calpoly.edu/.

Student will be promoted to download and install Respondus LockDown Browser from the Quiz page after they have clicked on the Start Quiz button.

lockdown browser download


NOTE: LockDown Browser cannot be used on DRC Testing Center (on campus) computers. Learn more

1) Enable LockDown Browser

The Respondus LockDown Browser tool must be added to the Navigation items so that you can use the tool to require quizzes to use LockDown. 

  1. Click on the Settings Course Menu link.
  2. Click on the Navigation tab.
  3. Drag the Respondus LockDown Browser item to the list above.
  4. Click on the Save button.

2) Adding LockDown Browser to a Quiz

Once you have created the quiz within Canvas, you can require students use the LockDown Browser for the quiz. 

Student Success: provide a practice quiz (way before a real one) so that students can download the LockDown Browser, test out their equipment and make sure everything works. The will help students prepare, reduce stress, and shows you they can successfully complete a Respondus quiz. 

  1. Click on the Respondus LockDown Browser link in the Course Menu (left).
    NOTE: if you don't have the link, please see the instructions above to enable.
  2. Click on the Continue to LockDown Browser button (if you do not need to watch the introduction video).
  3. Click on the down arrow on the right of the quiz and choose Settings.
    lockdown settings
  4. Click on the Require Respondus LockDown Browser for this exam button. 
    Note: you can choose to allow students to see feedback via Safari, Chrome, Firefox Or LockDown.
    require lockdown
  5. Click on the Save + Close button.

 

    3) Monitor (Online Proctoring tool)

    Monitor provides online proctoring via an AI that will record the students while taking their exams. It will provide a risk list for faculty. The Risk list will have clips and the full video for reviewing later. 

    Respondus Support Site

    Respondus LockDown Browser & Monitor are 3rd Party Tools that are supported by Respondus - NOT Canvas. Please see the instructions and support below.

    DRC Testing Center Options

    The LockDown Browser cannot be used on the DRC Testing Center computers.

    Students would need to use their own laptop, with LockDown Browser installed, to take your quiz in the DRC Testing Center. The center is monitored by a person and the student will not be able to access other materials on their computer. 

    Student Steps

    Steps for Students who have already used LockDown Browser

    1. Log out of all apps.
    2. Open up Lockdown Browser
    3. Log into Canvas
    4. Go to the class Canvas Home page
    5. Click on the quiz
    6. Go through the webcam check 
    7. Go through other checks
    8. See the quiz questions and answers.

    Steps for students who have NOT used LockDown Browser

    1. Log out of all apps.
    2. Log into Canvas
    3. Go to the class Canvas Home page
    4. Click on the quiz
    5. Download, install and open up Lockdown Browser
    6. Go through the webcam check 
    7. Go through other checks
    8. See the quiz questions and answers.

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