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Changes often force us to adapt in ways we’ve never experienced, which can be a major driver of personal (and even professional) growth and development.

Zoom in Canvas

Zoom is a video communications tool, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. This is NOT in Canvas. Zoom is a 3rd Party plugin. Help - Submit a Ticket

Zoom Passcode - if you do not want a passcode, please login to your Cal Poly Zoom accounts and TURN OFF the passcode.
Zoom Cloud Storage: Cloud recordings only remain in Zoom Cloud for 180 daysMore information is available by ITS about how to download and stream your videos elsewhere

Faculty who create Zoom content have generous allocations of storage for those files on the Zoom cloud for only 180 days.  You can download and stream the videos from other options. Zoom can generate a transcript/caption for each file that will greatly enhance accessibility for your students. You can link Zoom videos in your Canvas course for 180 days from Zoom Cloud.

Using the Canvas Zoom LTI (plugin)...
PRO: Within your Canvas courses, you can create meetings that create links for students.
CON: When you copy your course to next quarter, you need to manually delete all the OLD Zoom meeting links. 

Zoom Tutorials  |  Enable Zoom  |  Zoom in Canvas  |  Delete Old Links  | Zoom Support 

Which Zoom Tool to Use: Canvas or Conferencing Zoom

Creating a Zoom meeting for the students in your class can be done within the Canvas Zoom tool. This will create Zoom links for your students to access the meetings. 

Zoom in Canvas

If you need to create Zoom meetings (like office hours) for many different courses/students, you should use the tool. Create the meetings within Zoom Conferencing and add the links to Canvas manually.

Cal Poly Zooom

NOTE: Zoom Cookies are not supported in Safari browser. Try Chrome or Firefox to create your meetings.

How to use Zoom: 

Enabling ZOOM in my Canvas Course

If you cross-listed your sections and want to create a meeting JUST for one section, you will need to create the meeting within zoom ( and then copy the link to send to your students outside of the Zoom plugin. 

  1. Login to Cal Poly Zoom
  2. From the Canvas Course, click on the Settings menu.
  3. Click on the Navigation tab.
  4. Drag Zoom up to the above the HIDE section.
  5. Click on the Save button.

You may find this video helpful (Zoom EDU: Scheduling in Canvas), but NOTE: Student View does NOT work for any LTI - including Zoom. 

Creating a ZOOM Meeting in Canvas

  1. Click on the Zoom link in the Course menu.
  2. Click on the Schedule a New Meeting button at the top right.
  3. Please see...
    Zoom in Canvas (PDF)
    CP Zoom Support Site

NOTE: You may find it useful to give your students this document prior to your first Zoom class session to guide their participation: "Recommendations for Students in Virtual Learning Environments." You can also blend some of these recommendations into your Diversity and Inclusion syllabus statement. Guidance on how to create one and sample statements can be found here: Syllabus Diversity & Inclusion Statements.

Zoom Meeting from OLD Courses

If you copied your OLD Canvas course into your current course with Zoom meetings, those meetings can copy into your new course. You will want to delete those meetings since they will cause problems. You cannot reuse those meetings. 

It may be in your Calendar as UNDATED, where you can delete them.

ZOOM Support Resources

Zoom is a video conferencing tool that is supported by Although the link is in Canvas, it is not Canvas. You can submit a ticket with Cal Poly Zoom support - Submit a Ticket. Please see the instructions and support provided by Zoom below.

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